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Enterprise

Nationwide IT Technicians for Enterprise

A highly scalable, On-Demand workforce model built to instantly support your local and nationwide technology project needs.

Aurasius® provides Managed On-Demand IT Infrastructure Field Support Services and Workforce Solutions for OEM’s, Data Centers, multi-site companies nationwide.

We enable your organization to free up your existing IT resources to focus on core business needs while we provide a flexible and instantly scalable Field workforce to meet your unique Field IT technical support service needs.

Our extensive network of over 4,000 On-Demand Field Engineers and Technicians provides service nationwide.

Our easy to use IT Field Service Cloud Platform allows your organization to instantly augment your IT Infrastructure Field Support capabilities nationwide including Same Day 4-Hour SLA’s.

COVID-19 and Your IT Field Workforce

COVID-19 is creating shifting demands and limitations with your IT Support organisation. Rapidly deploying your in-house talent across the United States has became challenging.

Our pool of top IT Support talent can enable you resolve IT Support issues, assist with projects and deploy hardware fast while reducing costs.

Aurasuis can power your organization to be agile and respond to change.

Aurasius® Value Proposition

  • Broad spectrum of Smart Hands or Break/Fix services nationwide.
  • On-Demand Workforce instantly scale your existing IT Infrastructure Field Support capabilities.
  • Single Vendor to manage for all your IT Infrastructure Field Support Services nationwide.
  • Reduce the total cost of ownership (TCO).
  • Assist when your own resources are unable to perform Same Day and Next Day services.
  • Uniform nationwide billing rates with flexible pricing models to suit your Field IT Support needs.
  • On-Demand instant scalability to help you achieve your cost and operational effectiveness.
  • Eliminate the cumbersome management of multiple vendors in different regions.
  • Eliminate the need to use a separate Vendor Management Organization (VMO).

Featured On-Demand IT

Infrastructure Onsite Support Services

Desktop / Laptop

  • Site Surveys.
  • Inventory.
  • PC/Laptop Refresh & Upgrade.
  • Break/Fix & Troubleshooting.
  • PC/Laptop Moves, Adds and Changes.
  • Recycling.

network

  • Wired & Wireless Networks.
  • Network Device Installations.
  • Site Surveys.
  • Network Assessment.
  • Network Upgrade.
  • Break/Fix & Troubleshooting.
  • Connectivity Troubleshooting.
  • Cabling.
  • ISP Cut-over.
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Audio Visual (AV)

  • Site Survey.
  • Design, Installation & Support.
  • Break/Fix & Troubleshooting.
  • Cabling.

Data Center

  • Site Surveys.
  • Inventory, Rack & Device Installation, Move and Decommission.
  • Break/Fix & Troubleshooting.
  • Cabling.

Telephony / VoIP

  • Site Surveys.
  • Inventory.
  • VoIP Refresh & Upgrade.
  • Break/Fix & Troubleshooting.
  • Installation, Moves, Adds and Changes.
  • Recycling.

Office Workplace

  • Site Surveys.
  • Workplace Design and Installation.
  • End User Device Installation, Move and Decommission.
  • Office Network Device Installation, Move and Decommission.
  • Break/Fix & Troubleshooting.
  • Cabling.

Point of Sale

  • Site Surveys.
  • Inventory.
  • POS Refresh & Upgrade.
  • Break/Fix & Troubleshooting.
  • POS Installations, Moves, Adds and Changes.
  • Recycling.

Cabling / Fiber

  • Troubleshooting & Repair.
  • Site Surveys.
  • Low-Voltage Data Cabling.
  • Structured Cabling.
  • Data Line Runs.
  • Data Closet Installation.
  • Data Closet Cleanup.
  • Wireless Access Points Installation.
  • Cat3, Cat5, Cat5e, Cat6 Cables.
  • Fiber Optic Cabling.
  • Fiber Optic Splicing.
  • Commercial Data Cabling.

Next Steps

Learn more about how we can help you navigate the world of IT Field Services.