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(888) 265-8883

Or CALL (888) 265-8883

Cancellation Policy

A cancellation made with less than twenty-four (24) hour notice significately limits our ability to make the appointment available for another business client in need of IT Support.

To remain consistant with our mission, we have instituted the following policy:

Rescheduling

  • You may reschedule a confirmed appointment up to three (3) hours prior to the appointment time at no charge.
  • A $30 rescheduling fee may be applied to appointments rescheduled within three (3) hours of the appointment time at Aurasius’s sole discretion.

Cancellation

  • You may cancel a confirmed appointment up to twenty-four  (24) hours prior to the appointment time at no charge for any reason.
  • A $30 cancellation fee may be applied to appointments cancelled with less than twenty-four (24) notice Aurasius’s sole discretion.
  • If an appointment is cancelled with less than three (3) hours before the appointment time you will be charged for a minimum of one hour plus the service fee.

To cancel or reschedule your appointment, please call (888) 265-8883.